Dear Mrs. Suci
I am very glad to hear about my young relative is you has just won Fulbright Scholarship. I know to get it is not easy because you must follow tight test and selection. Well, Fulbright Scholarship is a prestigious American Scholarship Congratulation is you Suci. I am very proud of you. But it is great pity that I can not get together soon because I am going to the Solo for three weeks. I will give you a ring when I get back. Meanwhile keep your achievement and all the best for the future.
Yours Sincerely,
Mr.firmansyah
Tags: Softskills Business English 1
Selasa, 01 Desember 2009
Letters or Refusal
Observe these 4 stages in each letter :
1. Acknowledge
2. Express regret (be tactfu)
3. Give a reason for your refusal
4. Offer a counter-proposal
Situation 1
You are a manufacturer. Reply to a wholesaler who is unknown to you. He wrote asking for an agency.
Your reply :
* You are unable to offer an agency
* You already have a representative
* Offer a sub-agency
* Offer to supply through your main agent
Answer :
Dear Mr. Movizar
Proposed an agency –Purwosari Solo
Thank you for your letter of November 21St. After careful consideration we regret that we are unable to offer an agen.
According to your detail letter, your company is capable to be our agency, but we already have a representative in Jogjakarta.
However, if you would like to reconsider the offer, you might prefer to become a sub-agency. And we would be happy to supply through our main agency.
Thank you again for your letter. We are very sorry that your company can not be our agency. We hope your company success in the future.
Yours Sincerely,
firmansyah
1. Acknowledge
2. Express regret (be tactfu)
3. Give a reason for your refusal
4. Offer a counter-proposal
Situation 1
You are a manufacturer. Reply to a wholesaler who is unknown to you. He wrote asking for an agency.
Your reply :
* You are unable to offer an agency
* You already have a representative
* Offer a sub-agency
* Offer to supply through your main agent
Answer :
Dear Mr. Movizar
Proposed an agency –Purwosari Solo
Thank you for your letter of November 21St. After careful consideration we regret that we are unable to offer an agen.
According to your detail letter, your company is capable to be our agency, but we already have a representative in Jogjakarta.
However, if you would like to reconsider the offer, you might prefer to become a sub-agency. And we would be happy to supply through our main agency.
Thank you again for your letter. We are very sorry that your company can not be our agency. We hope your company success in the future.
Yours Sincerely,
firmansyah
A3. Practise Making an Enquiry and Booking Accomodation ( Page 12 )
Dear Sir,
I would like to reserve a conference room with electric sockets for an overhead projector and a screen for August 18th to the 26th.
I would very much appreciate a large room as there are 30 people attending the conference.
Could you please confirm that there will be buffet facilities to whichever floor I am on ?
Yours faithfully,
firmansyah. 21206211
Tags: Soft Skill
I would like to reserve a conference room with electric sockets for an overhead projector and a screen for August 18th to the 26th.
I would very much appreciate a large room as there are 30 people attending the conference.
Could you please confirm that there will be buffet facilities to whichever floor I am on ?
Yours faithfully,
firmansyah. 21206211
Tags: Soft Skill
Active & Passive Voice
ACTIVE
1. You have not paid your bill.
2. I will picked him up at 07.00 AM.
3. The board did not show any immediate interest.
4. We cannot find any record of this account.
5. We will have to make salary cuts and shortened holiday.
6. We have made a mistake and incurred a loss.
7. You have overdrawn your account to the extent of $187.
We have made arrangements to have a statement forwarded to you so that your exact position can be checked
PASSIVE
I. Your bill has not been paid.
II. He will be picked up at 07.00 AM.
III. No immediate interest was shown by the board.
IV. No record of this account can be found.
V. Salary cuts will have to be made and holiday shortened.
VI. A mistake has been make & lose incurred.
VII. Your Account has been overdrawn to the extent of $187.
Tags: Soft Skill
1. You have not paid your bill.
2. I will picked him up at 07.00 AM.
3. The board did not show any immediate interest.
4. We cannot find any record of this account.
5. We will have to make salary cuts and shortened holiday.
6. We have made a mistake and incurred a loss.
7. You have overdrawn your account to the extent of $187.
We have made arrangements to have a statement forwarded to you so that your exact position can be checked
PASSIVE
I. Your bill has not been paid.
II. He will be picked up at 07.00 AM.
III. No immediate interest was shown by the board.
IV. No record of this account can be found.
V. Salary cuts will have to be made and holiday shortened.
VI. A mistake has been make & lose incurred.
VII. Your Account has been overdrawn to the extent of $187.
Tags: Soft Skill
TUGAS BHS.INGGRIS HAL 8
CONFIDENTIAL
WITH REF YR TLX 18.8 ALBANI UNLIKELY TO BE TAKEN OVER.
FAMILY WISH REMAIN CONTROL. THEY DO NOT APPEAR SHORT OF CAPITAL.
NO REASON WHY YOU CANNOT CONTINUE TRADING.
WILL CONTACT IF FURTHER NEWS.
REGARDS.
CHANGE TELEX TO A LETTER
Change this telex to a letter. Include the following phrases of reassurance
as far as i can see ..... (taken over)
at present there is no need for concern ..... (family maintain control)
i can assure you ..... (not short of capital)
if i hear anything to the contrary i will contact you.
Answer
Dear Mr. Ioannou,
As far as i can see refering from your telex on the 18th of august the Albani has been unlikely to be taken over. At present there is no need for concern about that, because the family is still maintain control. I can assure you that the Albani did not appear short of capital. If i hear anything to the contrary i will contact you.
Yours Sincerely,
WITH REF YR TLX 18.8 ALBANI UNLIKELY TO BE TAKEN OVER.
FAMILY WISH REMAIN CONTROL. THEY DO NOT APPEAR SHORT OF CAPITAL.
NO REASON WHY YOU CANNOT CONTINUE TRADING.
WILL CONTACT IF FURTHER NEWS.
REGARDS.
CHANGE TELEX TO A LETTER
Change this telex to a letter. Include the following phrases of reassurance
as far as i can see ..... (taken over)
at present there is no need for concern ..... (family maintain control)
i can assure you ..... (not short of capital)
if i hear anything to the contrary i will contact you.
Answer
Dear Mr. Ioannou,
As far as i can see refering from your telex on the 18th of august the Albani has been unlikely to be taken over. At present there is no need for concern about that, because the family is still maintain control. I can assure you that the Albani did not appear short of capital. If i hear anything to the contrary i will contact you.
Yours Sincerely,
NILAI-NILAI HIDUP
NAMA : FIRMANSYAH
KELAS : 4 EB14
NPM : 21206211
NILAI – NILAI HIDUPKU
NILAI-NILAI TERMINAL
TANGIBEL
1. ingin bekerja di suatu perusahaan terkemuka di Jakarta di bagian marketing..
2. ingin bekerja di suatu Bank sebagai CS ( Custemer Service )
INTANGIBEL
1. Ingin memiliki sebuah keluarga kecil yang sakinah mawaddah dan warahmah,serta memiliki istri yang baik juga solehah dan memiliki 2 orang anak yang lucu-lucu yang berbakti kepada kedua orang tuanya amieen.
NILAI-NILAI INSTRUMENTAL
TANGIBEL
• memiliki kemampuan atau skill di bidang marketing .
• Bertanggung jawab dengan semua yang saya kerjakan dan memiliki integritas dalam
bekerja, Jujur,dapat dipercaya, teliti dan memiliki cara kerja yang efisien dan
efektif.
• Berwawasan luas ,pandai dan memiliki kemampuan di bidang CS.
• Dapat melayani konsumen secara baik apabila konsumen berkonsultasi.
• Sopan dalam berbicara, dapat memberikan solusi yang tepat dan terpercaya
INTANGIBEL
• Dapat saling menyayangi, menghormati dan menghargai terhadap pasangan juga
keluarga.
• saling mengerti hak, kewajiban dan tanggung jawab.
setelah lulus dan menjadi seorang sarjana ekonomi nanti, saya ingin bekerja di suatu perusahaan terkemuka di Jakarta terutama dalam bidang marketing. Dimana saya harus bisa menguasai materi dibidang marketing dan dapat bertanggung jawab atas apa yang saya kerjakan, jujur, dapat dipercaya, teliti juga memiliki cara kerja yang efisien dan efektif. Dan apabila saya tidak dapat bekerja di bidang marketing, saya ingin bekerja di suatu bank sebagai CS (Custemer Service) yang dapat melayani berbagai keluhan konsumen yang datang. Dalam pekerjaan ini saya juga harus dapat melayani konsumen secara baik, sopan dan dapat memberikan solusi yang tepat dan terpercaya, memiliki wawasan yang luas di bidang perbankan. Dengan saya bekerja, saya ingin membuat orang tua saya bangga bahwa saya sudah bisa mandiri dan bisa memberikan sesuatu untuk orang tua saya dengan hasil saya sendiri.
Setelah semua ini tercapai, saya ingin menikah dan memiliki sebuah keluarga kecil yang sakinah, mawaddah dan warrahmah,serta memiliki istri yang baik dan solehah, mempunyai dua orang anak yang lucu-lucu dan berbakti kepada kedua orang tuanya, menghormati dan menghargai terhadap pasangan juga keluarga. Betapa bahagianya saya apabila semua ini terwujud, dapat menjadi suatu kebanggaan tersendiri untuk saya , kelurga dan terutama orang tua saya.
Amiiiiin....
NB:
SEBELUMNYA SAYA MINTA MAAF BU, KALAU SAYA BARU BISA MENGIRIMKAN TUGAS INI SEKARANG.......
KELAS : 4 EB14
NPM : 21206211
NILAI – NILAI HIDUPKU
NILAI-NILAI TERMINAL
TANGIBEL
1. ingin bekerja di suatu perusahaan terkemuka di Jakarta di bagian marketing..
2. ingin bekerja di suatu Bank sebagai CS ( Custemer Service )
INTANGIBEL
1. Ingin memiliki sebuah keluarga kecil yang sakinah mawaddah dan warahmah,serta memiliki istri yang baik juga solehah dan memiliki 2 orang anak yang lucu-lucu yang berbakti kepada kedua orang tuanya amieen.
NILAI-NILAI INSTRUMENTAL
TANGIBEL
• memiliki kemampuan atau skill di bidang marketing .
• Bertanggung jawab dengan semua yang saya kerjakan dan memiliki integritas dalam
bekerja, Jujur,dapat dipercaya, teliti dan memiliki cara kerja yang efisien dan
efektif.
• Berwawasan luas ,pandai dan memiliki kemampuan di bidang CS.
• Dapat melayani konsumen secara baik apabila konsumen berkonsultasi.
• Sopan dalam berbicara, dapat memberikan solusi yang tepat dan terpercaya
INTANGIBEL
• Dapat saling menyayangi, menghormati dan menghargai terhadap pasangan juga
keluarga.
• saling mengerti hak, kewajiban dan tanggung jawab.
setelah lulus dan menjadi seorang sarjana ekonomi nanti, saya ingin bekerja di suatu perusahaan terkemuka di Jakarta terutama dalam bidang marketing. Dimana saya harus bisa menguasai materi dibidang marketing dan dapat bertanggung jawab atas apa yang saya kerjakan, jujur, dapat dipercaya, teliti juga memiliki cara kerja yang efisien dan efektif. Dan apabila saya tidak dapat bekerja di bidang marketing, saya ingin bekerja di suatu bank sebagai CS (Custemer Service) yang dapat melayani berbagai keluhan konsumen yang datang. Dalam pekerjaan ini saya juga harus dapat melayani konsumen secara baik, sopan dan dapat memberikan solusi yang tepat dan terpercaya, memiliki wawasan yang luas di bidang perbankan. Dengan saya bekerja, saya ingin membuat orang tua saya bangga bahwa saya sudah bisa mandiri dan bisa memberikan sesuatu untuk orang tua saya dengan hasil saya sendiri.
Setelah semua ini tercapai, saya ingin menikah dan memiliki sebuah keluarga kecil yang sakinah, mawaddah dan warrahmah,serta memiliki istri yang baik dan solehah, mempunyai dua orang anak yang lucu-lucu dan berbakti kepada kedua orang tuanya, menghormati dan menghargai terhadap pasangan juga keluarga. Betapa bahagianya saya apabila semua ini terwujud, dapat menjadi suatu kebanggaan tersendiri untuk saya , kelurga dan terutama orang tua saya.
Amiiiiin....
NB:
SEBELUMNYA SAYA MINTA MAAF BU, KALAU SAYA BARU BISA MENGIRIMKAN TUGAS INI SEKARANG.......
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